IMMIGRATION ADDRESSES
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Advice and Referral Agencies


AFRICAN SWAHILIPHONE REFUGEE PROJECT
1B Waterlow Road, Archway, London N19 5NJ
Tel: 020 7281 1859
Fax: 020 7281 9164
Website: www.refugeesonline.org.uk/asrep
Email: unduguasrep@hotmail.com

ALL SAINTS ASYLUM DROP-IN (Portsmouth)
All Saints Church, Commercial Road, Portsmouth PO1 4BT
Tel: 023 9283 9222
Fax: 023 9283 9444
Website: www.haslarvisitors.org.uk
Email: coordinator@haslarvisitors.org.uk
TIMES Mondays and Thursdays 10am-1pm. AGENCIES ATTENDING: Refugee Action (NASS); Refugee Legal Centre; Portsmouth Counselling Service; Time Bank; Red Cross; Asylum Seekers Activities Project; Mothers and Children group; Music is Fun. COORDINATION Haslar Visitors Group

AMNESTY INTERNATIONAL UK
The Human Rights Action Centre 17-25 New Inn Yard London EC2A 3EA
Tel: 020 7033 1500
Fax: 020 7033 1503
Website: www.amnesty.org

ASIRT - ASYLUM SUPPORT & IMMIGRATION RESOURCE TEAM, BIRMINGHAM
172 Herbert Road Small Heath Birmingham B10 0PR
Tel: 0121-772-6700
Fax: 0121-772-3900
Website: www.asirt.org.uk
Email: admin@asirt.org.uk

ASYLUM AID
Club Union House, 253-254 Upper Street, London N1 1RY
Tel: 020 7354 9631
Fax: 020 7354 5620
Website: www.asylumaid.org.uk
Email: info@asylumaid.org.uk
Asylum Aid services include help and representation at appeals and some welfare related work. ADVICE LINE: 020 7354 9264

ASYLUM RIGHTS CAMPAIGN
C/O Refugee Council Head Office, 240 to 250 Ferndale Road, London SW9 8BB
Tel: 020 7346 6709
Email: juliette.stevenson@refugeecouncil.org.uk
CO-CHAIRS: Michael Bartlett and Maurice Wrenn TREASURER: Louise Zanre. CONTACT PERSON: Juliette Stevenson, Secretary to the Refugee Council CEO

ASYLUM SUPPORT APPEALS PROJECT
Cornerstone House, 14 Willis Road, Croydon CRO 2XX
Tel: 0845 603 3884
Fax: 020 8686 1899
Website: www.asaproject.org.uk
Email: advice@asaproject.org.uk
NOT FOR USE BY THE PUBLIC - advice is only for refugee community organisations and other organisations advocating on behalf of asylum seekers refused NASS support. No immigration work is done. ADVICE AND REFERRAL LINE 020 8684 5972 Mondays 2-4pm; Tuesdays 10-12.30pm and 2-4pm; Wednesdays 10-12.30pm; Thursdays 2-4pm; Friday closed. IMPORTANT An appeal to the Asylum Support Adjudicators must be lodged within three days of the notification of the decision to withdraw or refuse support.

ASYLUM WELCOME (Campsfield House)
276a Cowley Road, Oxford, OX4 1 UR
Tel: 01865 722082
Fax: 01865 792532
Email: coordinator@asylum-welcome.supanet.com
Visit Campsfield House. Drop in community work in Oxford. COORDINATOR Matt Holman VOLUNTEER COORDINATOR (for Campsfield visits): Maira Bailey

AVID - ASSOCIATION OF VISITORS TO IMMIGRATION DETAINEES
Box 1496 Oxford OX4 9DY
Tel: 01865 250690
Website: www.aviddetention.org.uk
Email: info@aviddetention.org.uk

BAIL CIRCLE
c/o CCRJ Bastille Court 2 Paris Gardens London SE1 8ND
Fax: 020 7654 7222
Email: open_sesame@btinternet.com

BID LONDON - BAIL FOR IMMIGRATION DETAINEES
28 Commercial Street London E1 6LS
Tel: 020 7247 3590
Fax: 020 7247 3550
Website: www.biduk.org
Email: info@biduk.org

BID OXFORD - BAIL FOR IMMIGRATION DETAINEES
276 Cowley Road, Oxford, OX4 1UR
Tel: 0845 330 4536
Fax: 0845 330 4537
Website: www.biduk.org
Email: bidoxford@biduk.org

BID SOUTH - BAIL FOR IMMIGRATION DETAINEES
All Saints, Commercial Road, Portsmouth PO1 4BT
Tel: 023 9281 6633
Fax: 023 9282 1529
Website: www.biduk.org
Email: bidsouth@biduk.org

BRADFORD ACTION FOR REFUGEES
Unit 2 Carlisle Business Centre Carlisle Road Bradford BD8 8BD
Tel: 01274 223240
Fax: 01274 223307
Website: bafr.org.uk
Email: admin@bafr.org.uk
10am-1pm and 2pm-3.30pm Monday to Friday

BRITISH FOREIGN OFFICE DIPLOMATIC LIST (High Commissions, Embassies and Consulates)
Website: http://www.fco.gov.uk/en/about-the-fco/what-we-do/building-strong-relationships-ol/foreign-embassy-uk/
Website giving addresses and phone numbers of all London Embassies and High Commissions

BRITISH RED CROSS Refugee Service Norwich
44-46 St Augustine's Street, Norwich NR3 3AD
Tel: 01603 623041
Fax: 01603 622927
Website: www.redcross.org.uk
Email: rop@redcross.org.uk
DROP IN Monday Wednesday Friday aprox 10am-4pm

BRITISH RED CROSS Refugee Service Peterborough
British Red Cross Brassey Close Peterborough PE1 2AZ
Tel: 01733 557472
Fax: 01733 313274
Website: www.redcross.org.uk
Email: ahewett@redcross.org.uk
DROP-IN Monday, Tuesday, Wednesday and Thursday 2-4pm

BRITISH RED CROSS TRACING SERVICE
44 Moorfields London EC2Y 9AL
Tel: 020 7877 7257
Fax: 020 7562 2053
Website: www.redcross.org.uk/trace
ALTERNATIVE PHONE: 0870 170 7000

CATHOLIC BISHOPS’ CONFERENCE OF ENGLAND AND WALES
Office for Refugee Policy 39 Eccleston Square London SW1V 1BX
Tel: 020 7901 4865
Fax: 020 7901 4821
Email: international@cbcew.org.uk

CCRJ - CHURCHES’ COMMISSION FOR RACIAL JUSTICE - CHURCHES TOGETHER IN BRITAIN AND IRELAND
Bastille Court 2 Paris Gardens London SE1 8ND
Tel: 020 7654 7254
Fax: 020 7654 7222

CHOICES (Refugee Action)
3rd Floor Old Fire Station London SE1 8SB
Tel: 020 7654 7719
Email: berniek@refugeeaction.org.uk
"Choices" provides impartial advice, information and support to refugees considering whether to return to their country of origin or stay in the UK

DAS - DETENTION ADVISORY SERVICE
Unit B3 62 Beechwood Road, London E8 3DY
Tel: 020 7254 6888
Fax: 020 7254 8555
Website: www.detentionadvice.org.uk
Email: das@detentionadvice.org.uk
Can help people recommended for deportation after a criminal sentence. Provides advice, information and support on all aspects of Immigration Act detention. Can arrange legal representation. Regularly visits a limited number of detention centres and prisons

DETAINEES SUPPORT & HELP UNIT (DHSU)
54 Camberwell Road London SE5 0EN
Tel: 020 7703 5435
Fax: 020 7703 3359
Website: www.dshu.org.uk
Email: info@dshu.org.uk
This organisation is, at 28/02/05, under investigation by the Charity Commission following media allegations and may not be operating normally.

EDINBURGH REFUGEE CENTRE
St. George's West, 58 Shandwick Place, Edinburgh EH2 4RT
Tel: 0800 085 6087
Website: www.scottishrefugeecouncil.org.uk
Email: info@scottishrefugeecouncil.org.uk
Dispersal agency run by the Scottish Refugee Council. One stop service

GMIAU - GREATER MANCHESTER IMMIGRATION AID UNIT
1 Delaunays Road Crumpsall Green Manchester M8 4QS
Tel: 0161 740 7722
Fax: 0161 740 5172
Provides advice and information on all areas of immigration law practice and representation. Provides free advice to detainees at Manchester Airport Detention Centre. switchboard opening hours Mon, Tues, Wed, Fri 10.00 - 4.30. Thurs, 1.30-4.00

GRAG - GUILDFORD REFUGEE ACTION GROUP
c/o The Administrator, Department of Social Responsibility, Diocesan House, Quarry Street, Guildford GU1 3XG
Tel: 01483 790324
Fax: 01483 790333
Email: dsr.administrator@cofeguildford.org.uk
A local network of those with refugee interests - some visit under the aegis of LDSG - others are concerned with information and advocacy work in parishes, represent the local Red Cross, Save the Children etc

HOME OFFICE IMMIGRATION AND NATIONALITY DIRECTORATE
Block C, Whitgift Centre Croydon, Surrey CR9 2AR
Tel: 020 7035 4848
Website: www.ind.homeoffice.gov.uk/ind/en/home/contact_us/public_enquiry_office.html?
Be prepared for a long telephone tree

HOUSE OF COMMONS
London SW1A 0AA
Tel: 020 7219 3000
Website: www.theyworkforyou.com
MPs should normally restrict themselves to ‘constituency matters’ unless they have a particular interest in an issue. MPs close to a Detention Centre or Prison generally have such an interest and will often assist in cases concerning detainees whether or not they originally live in the constituency. Other MPs have a particular interest in Immigration. To find an MP go to www.theyworkforyou.com

IARP - IMMIGRATION AND ASYLUM RESOURCE PROJECT
Asian Resource Centre 110 Hamstead Road Handsworth, Birmingham B20 2QS
Tel: 01215 514518
Fax: 01215 544553
Resource for agencies in W Midlands assisting in immigration problems. Undertakes casework, in particular for asylum seekers.

IAS - IMMIGRATION ADVISORY SERVICE
3rd Floor, County House 190 Great Dover Street London SE1 4YB
Tel: 020 7967 1200
Fax: 020 7403 5875
Website: www.iasuk.org/
Email: advice@iasuk.org
Largest national charity giving a free legal advice and representation service to immigrants and asylum seekers. Contact Us IAS has offices throughout the UK, in Lahore (Pakistan) and in Sylhet (Bangladesh). There are UK offices in Birmingham King's Lynn* Oakington Blackburn* Lahore, Pakistan Peterborough Bradford Leeds Slough* Cambridge* Legal Research Unit Solicitor’s Unit Cardiff Leicester Swansea* Derby Liverpool Swindon* Edinburgh* London – Central London Sylhet, Bangladesh Glasgow London - Ebury (Hounslow) Tribunal Unit Head Office London - Hounslow Central Warrington* Hull* Manchester Wigan* Ipswich* Middlesbrough Wrexham* Keighley* Norwich Yarl's Wood* ..... for full details see the IAS website

ILPA - IMMIGRATION LAW PRACTITIONERS ASSOCIATION
Lindsey House, 40/42 Charterhouse Street London EC1M 6JN
Tel: 020 7251 8383
Fax: 010 7251 8384
Website: www.ilpa.org.uk
Email: info@ilpa.org.uk
Holds a directory of ILPA members who have chosen to be listed.

INTERNATIONAL ORGANISATION FOR MIGRATION (IOM VARRP)
21 Westminster Palace Gardens Artillery Row London SW1P 1RR
Tel: 020 7233 0001 (freephones below)
Fax: 020 7233 3001
Website: www.iomlondon.org
Email: varrp@iomlondon.org
CLIENTS freephone: 0800 783 2332 ... DETAINED CLIENTS ONLY freephone: 0800 169 7566 ... VARRP = Voluntary Assisted Return and Reintegration Programme

JCWI - JOINT COUNCIL FOR THE WELFARE OF IMMIGRANTS
115 Old Street London EC1V 9RT
Tel: 020 7251 8708
Fax: 020 7251 8707
Website: www.jcwi.org.uk
Email: info@jcwi.org.uk
Advice line 020 7251 8706 operates on Tues. and Thurs. from 2 – 5 pm. Provide advice and information on all areas of immigration law and practice. Also does asylum representation and runs training workshops for which visitor can enrol.

JESUIT REFUGEE SERVICE JRS
6 Melior Street, London SE1 3QP
Tel: 020 7357 0974
Fax: 020 7378 1985
Website: www.jrsuk.net
Email: uk@jrs.net
COORDINATORS: Anne Elizabeth de Vuyst and Margaret Baxter JRS visits Colnbrook and Harmondsworth IRCs. They also have a drop-in service twice a week (call for more information). Office entrance actually through the yard at the back from the street called Snowsfields

JEWISH COUNCIL FOR RACIAL EQUALITY (JCORE)
33 Seymour Place, London W1N 6AT
Tel: 020 8455 0896
Fax: 020 8458 4700
Website: www.jcore.org.uk
Email: info@jcore.org.uk

JUSTICE
59 Carter Lane London EC4V 5AQ
Tel: 020 7329 5100
Fax: 020 7329 5055
Website: www.justice.org.uk
Email: admin@justice.org.uk
DIRECTOR: Roger Smith rsmith@justice.org.uk HUMAN RIGHTS: Eric Metcalfe, Human Rights Policy Director emetcalfe@justice.org.uk CRIMINAL JUSTICE: Sally Ireland, Senior Legal Officer (Criminal Justice) EQUALITY Gay Moon, Head of the Equality Project EU JUSTICE AND HOME AFFAIRS: Marisa Leaf, Senior Legal Officer (European Criminal Justice) LEGAL OFFICER: Maik Martin, Legal Officer (European Criminal Justice)

KENT REFUGEE SUPPORT GROUP
Omega House 7 New Street Margate CY9 1EG
Tel: 01843 280225//225549
Fax: 01843 280225
Email: krsgroup@aol.com
Advice and information for refugees and asylum seekers

KRAN - KENT REFUGEE ACTION NETWORK
Whitecliff House, Poulton Close, DOVER, CT17 0HL
Tel: 01304 201131
Fax: 01304 201131
Website: www.kran.org.uk
Email: kran@actionnetwork.freeserve.co.uk

LIBERTY - Lawyers and advisers with LSC contracts
21 Tabard Street London SE1 4LA
Tel: 0808 808 4546
Website: www.liberty-human-rights.org.uk/get-advice
Email: info@liberty-human-rights.org.uk
GENERAL OFFICE PHONE: 020 7403 3888; GENERAL OFFICE FAX: 020 7407 5354. Liberty offers guidance on public law and human rights issues to lawyers and advisers with a Civil or Criminal Contract with the Legal Services Commission (and general help with casework organisations in the West Midlands). Liberty can: - Offer an opportunity to discuss the case with experts - Help you explore the merits of a case - Provide relevant materials - Research a matter further for you - Accept referral of complex cases, if appropriate - Provide training courses tailored to your needs

LIBERTY - Members of the public
21 Tabard Street London SE1 4LA
Tel: 0845 123 2307
Website: www.liberty-human-rights.org.uk/get-advice
Email: info@liberty-human-rights.org.uk
GENERAL OFFICE PHONE: 020 7403 3888; GENERAL OFFICE FAX: 020 7407 5354; INFORMATION WEBSITE: www.yourrights.org.uk. Liberty offers free advice and information to members of the public on human rights issues. We can only provide advice on matters arising in England & Wales and sadly are unable to offer general legal advice or representation for general casework. All requests for written advice must be submitted on Liberty’s Advice & Information Request Form, available via the website or from reception on 0207 403 3888.

LIBERTY - Voluntary Sector Organisations
21 Tabard Street London SE1 4LA
Tel: 0845 122 8621
Website: www.liberty-human-rights.org.uk/get-advice
Email: info@liberty-human-rights.org.uk
GENERAL OFFICE PHONE: 020 7403 3888; GENERAL OFFICE FAX: 020 7407 5354; INFORMATION WEBSITE: www.yourrights.org.uk. Liberty’s free Voluntary Sector Advice Service provides high quality advice and information on human rights law to voluntary sector organisations in England and Wales. We help those working in voluntary sector organisations to help their clients and service users to enforce and protect their fundamental rights. We also provide tailored presentations to organisations seeking more information about the Human Rights Act 1998 and how it affects their service users and clients

LSC - LEGAL SERVICES COMMISSION
85 Grays Inn Road, London WC1 8TX
Tel: 020 7813 1000
Website: www.legalservices.gov.uk
Deals with English legal aid. Also see Scottish Legal Aid Board and Law Society of Norhtern Ireland Legal Aid Department

MEDICAL FOUNDATION FOR THE CARE OF VICTIMS OF TORTURE
111 Isledon Road, London N7 7JW
Tel: 020 7697 7777
Fax: 020 7697 7799
Website: www.torturecare.org.uk

MEDICAL FOUNDATION NORTH EAST
Tel: 0191 212 1916
Website: www.torturecare.org.uk
Open Monday to Friday 9.00am to 7pm

MEDICAL FOUNDATION NORTHWEST
Medical Foundation Northwest 1st Floor North Square 11-13 Spear Street Manchester M1 1JU
Tel: 0161 236 5744
Fax: 0161 244 5577
Website: www.torturecare.org.uk
Email: jboyles@torturecare.org.uk

MEDICAL FOUNDATION SCOTLAND
Medical Foundation Scotland Room 27 Adelphi Centre 12 Commercial Road, Glasgow G5 0PQ
Tel: 0141 420 3161
Fax: 0141 429 6578
Website: www.torturecare.org.uk
Note: Medico-legal report writing services by appointment through the Medical Foundation in London

MEDICAL JUSTICE NETWORK
BCM 1152 London WC1N 3XX
Website: www.medicaljustice.org.uk
Email: info@medicaljustice.org.uk
Medical Justice is a network of ex-detainees, doctors, and other experts. We do not try to replace or compete with existing organisations. We welcome collaboration with other groups helping our patients

MIGRANT HELPLINE (Brighton)
1st Floor, 11/12 Pool Valley Brighton East Sussex BN1 1NS
Tel: 01273 723 223
Fax: 01273 723 227
Website: www.migranthelpline.org.uk
One Stop Service Information: Monday to Thursday 09:30 to 17:30 Friday 11:00 to 17:00

MIGRANT HELPLINE (Croydon)
45 Friends' Road, Croydon CR0 1ED
Tel: 020 8774 0002
Fax: 020 8774 0003
Website: www.migranthelpline.org.uk
One Stop Service. Monday to Friday 09:00 to 23:00

MIGRANT HELPLINE (Dover)
The Rendezvous Building,Eastern Docks Freight Services Approach Road Dover Kent, UK CT16 1RA
Tel: 01304 218746
Fax: 01304 203995
Website: www.migranthelpline.org.uk
One Stop Service. Information: Tuesday 09:30 to 16:00 Thursday 09:30 to 12:30

MIGRANT HELPLINE (Hastings)
48 Havelock Road Hastings TN34 1BE
Tel: 01424 717011
Fax: 01424 717098
Website: www.migranthelpline.org.uk/index.php?option=com_contact&task=view&contact_id=5&Itemid=3
One Stop Service Information: Monday, Tuesday, Thursday & Friday 11:00 to 16:00 Wednesday 11:00 to 16:00

MIGRANT HELPLINE (Margate)
264 Northdown Road Cliftonville Margate Kent, UK CT9 1PX
Tel: 01843 292921
Fax: 01843 232085
Website: www.migranthelpline.org.uk
One Stop Service. Information: Monday, Wednesday & Friday 09:30 to 16:00

MIGRANT RESOURCE CENTRE
24 Churton Street, London SW1P 2LP
Tel: 020 7834 6650
Fax: 020 7931 8187
Email: info@migrant.org.uk
Multi lingual advice centre for migrants and refugees, giving advice on benefits and immigration issues. Education and training courses, including IT and English. Volunteering opportunities.

NATIONAL ASSOCIATION OF PRISON VISITORS
PO Box 192, North Ockendon, Upminster RM14 3WB
Tel: 01708 855113
Fax: 01708 859366
Website: www.naopv.com
Email: info@naopv.com

NATIONAL ASYLUM SUPPORT SERVICE (NASS)
NASS 8th Floor West, Block B Whitgist Centre Wellsesley Road Croydon CR9 1AT
Tel: 0845 602 1739
Website: www.ind.homeoffice.gov.uk/ind/en
Open from 09.00am - 16:45pm Monday to Friday. For enquiries relating to sudden interruptions in the regularity or the level of NASS support, call the NASS Support and Discontinuation of Support Enquiry line on: 0845 600 0914 (Open from 09:00am - 16:45pm daily from Monday to Thursday and 09:00am - 16:30pm on Friday)

NATIONAL COALITION OF ANTI-DEPORTATION CAMPAIGNS (NCADC) Midlands Wales and SW
110 Hampstead Road, Birmingham B20 2QS
Tel: 0121 554 6947
Website: www.ncadc.org.uk
Email: ncadc@ncadc.org.uk

NATIONAL COALITION OF ANTI-DEPORTATION CAMPAIGNS (NCADC) North West
1 Delaunays Road, Manchester M8 4QS
Tel: 0161 740 6504
Website: www.ncadc.org.uk
Email: ncadc-north-west@ncadc.org.uk

NORTH OF ENGLAND REFUGEE SERVICE (Head Office)
2 Jesmond Road West Newcastle upon Tyne NE2 4PQ
Tel: 0191 245 7311
Fax: 0191 245 7320
Website: www.refugee.org.uk
Email: info@refugee.org.uk
Open: Mon - Fri 9 - 5

NORTH OF ENGLAND REFUGEE SERVICE (One Stop Middlesborough)
27 Borough Road, Middlesbrough, TS1 4AD
Tel: 01642 217447
Fax: 01642 217447
Website: www.refugee.org.uk
Email: teesvalley@refugee.org.uk
One Stop Service. Open: Mon 10.30 - 5, Tues - Fri 9.30 - 5. Wednesday pm - emergencies only. Out of Hours 07932 605966

NORTH OF ENGLAND REFUGEE SERVICE (One Stop Newcastle)
19 Bigg Market, Newcastle, NE1 1UN
Tel: 01912 220406
Fax: 0191 220 0239
Website: www.refugee.org.uk
Email: biggmarket@refugee.org.uk
One Stop Service Open: Mon - Fri 9.30 - 5. 9.30 - 1.00pm - drop in 1- 5pm appointments & emergencies only. Wednesday pm closed. Out of Hours 07932 384264

NORTH OF ENGLAND REFUGEE SERVICE (One Stop Sunderland)
19 Villiers Street Sunderland SR1 1EJ
Tel: 0191 510 8685
Fax: 0191 510 8697
Website: www.refugee.org.uk
Email: sunderland@refugee.org.uk
One Stop Service. Open: Mon - Fri 9.30 - 5. Wednesday pm - drop in only. Out of Hours 07932 384235

NORTHERN IRELAND COUNCIL FOR ETHNIC MINORITIES (NICEM)
3rd Floor, Ascot House, 24-31 Shaftesbury Square, Belfast BT2 7DB
Tel: 028 9023 8645
Fax: 028 9031 9485
Website: www.nicem.org.uk
Email: info@nicem.org.uk
Dispersal Agency. One Stop Service. Emergency only Asylum Advice & Support Service 24hr telephone number: (028) 90 242025

NORTHERN IRELAND LAW CENTRE
124 Donegall Street, Belfast BT1 2GY
Tel: (028) 9024 4401
Fax: (028) 9023 6340
Website: www.lawcentreni.org
Email: admin.belfast@lawcentreni.org

NORTHERN IRELAND LEGAL SERVICES COMMISION
2nd Floor, Waterfront Plaza, 8 Laganbank Road, Belfast BT1 3BN
Tel: 028 9024 6441
Fax: 028 9040 8990
Website: www.nilsc.org.uk
Email: info@nilsc.org.uk
Deals with N Irish legal aid. Also see Scottish Legal Aid and Legal Services Commission. Normal hours of business are 09:15 - 17:15 Monday to Friday

NORTHERN REFUGEE CENTRE
Scotia Works Leadmill Road Sheffield S1 4SE
Tel: 0114 241 2780
Fax: 0114 241 2744
Website: www.nrcentre.org.uk
Email: info@nrcentre.org.uk
Registered charity supporting the integration of refugees and asylum seekers in Yorkshire and Humberside

NOTRE DAME REFUGEE CENTRE
5 Leicester Place, London WC2X 7BX
Tel: 020 7440 2660
Fax: 020 7437 3848
Email: notredamerc@freenetname.co.uk
Drop in centre for French (and Spanish) speaking asylum seekers and refugees. Drop in Monday and Thursday 11am-4pm.

PRAXIS - VAMOS JUNTOS
Pott Street, London E2 OEF
Tel: 020 7729 7985
Fax: 020 7729 0134
Website: www.praxis.org.uk
Email: admin@praxis.org.uk
BEFRIENDING service for Spanish speaking inmates detained in British prisons and detention centres. NEWSLETTER: quarterly newsletter sent to inmates together with some music tapes and Latin American newspapers produced in London.

PRISONS AND PROBATION OMBUDSMAN FOR ENGLAND AND WALES
Dr Stephen Shaw, Ashley House 2 Monk Street, London SW1 2BQ
Tel: 020 7035 2876
Fax: 020 7035 2860
Website: www.ppo.gov.uk
Email: mail@ppo.gsi.gov.uk
Responsible for complaints about prisons and immigration removal centres. Always investigates deaths in custody

RAMP - REFUGEES AND MIGRANTS PROJECT
66b Sebert Road, Forrest Gate London E7 0NJ
Tel: 0845 451 2785
Fax: 020 8221 1511
Email: chrisg@renewalramp.org.uk
Christian social action programme. Advice and advocacy - young refugee programme

READING & BERKSHIRE REFUGEE SUPPORT GROUP
35/39 London Street Reading RG1 4PS
Tel: 01189 505356
Fax: 01189 585406
Email: rbrsg@btclick.com

REDBRIDGE REFUGEE FORUM
Broadway Chambers, 1 Cranbrook Road, Ilford Essex IG1 4DU
Tel: 020 8478 4513
Fax: 020 8514 0540
Email: redbridgerefugeeforum@yahoo.co.uk
Umbrella organisation for refugee groups in Redbridge.

REFUGEE ACTION (Birmingham)
The Wardlow Road Centre, Wardlow Road, Nechells, Birmingham B7 4JH
Tel: 0121 464 3548
Fax: 0121 464 2998
Website: www.refugee-action.org
Email: info@refugee-action.org.uk
Services available: Community development

REFUGEE ACTION (Bolton)
125 Deansgate Bolton BL1 1HA
Tel: 01204 365334
Fax: 01204 559042
Website: www.refugee-action.org
Email: info@refugee-action.org.uk
Services available: Gateway Protection Programme

REFUGEE ACTION (Bristol)
Senate House 36 Stokes Croft Bristol BS1 3QD
Tel: 0117 989 2100
Fax: 0117 924 8576
Website: www.refugee-action.org
Email: info@refugee-action.org.uk
Services available: Asylum advice and community development

REFUGEE ACTION (Derby)
17 St Marks Road Derwent Derby DE21 6AH
Tel: 01332 361189
Fax: 01332 298970
Website: www.refugee-action.org
Email: info@refugee-action.org.uk
Services available: Derwent Refugee Support Project

REFUGEE ACTION (Leeds)
Suite 7, Floor C Josephs Well Hanover Walk Leeds LS3 1AB
Tel: 0113 244 5345
Fax: 0113 243 5448
Website: www.refugee-action.org
Email: info@refugee-action.org.uk
Services available: Community development and Choices

REFUGEE ACTION (Leicester)
Chancery House 7 Millstone Lane Leicester LE1 5JN
Tel: 0116 261 6200
Fax: 0116 262 6226
Website: www.refugee-action.org
Email: info@refugee-action.org.uk
Services available: Asylum advice and community development

REFUGEE ACTION (Liverpool)
34 Princes Road Liverpool L8 1TH
Tel: 0151 702 6300
Fax: 0151 709 6684
Website: www.refugee-action.org
Email: info@refugee-action.org.uk
Services available: Asylum Advice and community development

REFUGEE ACTION (London Stockwell)
240a Clapham Road London SW9 0PZ
Tel: 020 7735 5361
Fax: 020 7587 3676
Website: www.refugee-action.org
Email: info@refugee-action.org.uk
Services available: Community development

REFUGEE ACTION (London Waterloo) HEAD OFFICE
The Old Fire Station 150 Waterloo Road, London SE1 8SB
Tel: 020 7654 7700
Fax: 020 7401 3699
Website: www.refugee-action.org
Email: info@refugee-action.org.uk
Services available: Head office and Choices

REFUGEE ACTION (Manchester)
4th Floor, Dale House, 35 Dale Street, Manchester M1 2HF
Tel: 0161 233 1200
Fax: 0161 233 1420
Website: www.refugee-action.org
Email: info@refugee-action.org.uk
Services available: Asylum Advice, community development and Choices. fax: 0161 236 4285 (casework)

REFUGEE ACTION (Nottingham)
Albion House, 3rd floor 5-13 Canal Street, Nottingham NG1 7EG
Tel: 0115 941 8552
Fax: 0115 950 9980
Website: www.refugee-action.org
Email: info@refugee-action.org.uk
Services available: Asylum Advice and community development

REFUGEE ACTION Plymouth
Virginia House, 40 Looe Street, Plymouth PL4 0EB
Tel: 01752 235030
Fax: 01752 268805
Website: www.refugee-action.org
Email: info@refugee-action.org.uk
Services available: Asylum Advice and community development

REFUGEE ACTION Portsmouth
Fifth floor, Venture Tower, Fratton Road, Portsmouth PO1 5DL
Tel: 023 9285 7561
Fax: 023 9285 7560
Website: www.refugee-action.org
Email: info@refugee-action.org.uk
Services available: Asylum advice and community development.

REFUGEE COUNCIL HEAD OFFICE (London Ferndale)
240-250 Ferndale Road Brixton SW9 8BB
Tel: 020 7346 6700
Fax: 020 7346 6701
Website: www.refugeecouncil.org.uk
Email: info@refugeecouncil.org.uk
London advice line: 020 7346 6777 available Mondays, Tuesdays, Thursdays and Fridays 10.00am to 4.00pm, Wednesdays 2.00pm to 4.00pm.

REFUGEE COUNCIL (Eastern Region)
4-8 Museum Street, Ipswich IP1 1HT
Tel: 01473 297900
Fax: 01473 217334
Website: www.refugeecouncil.org.uk
Advice line: 01473 297 900, available Mondays, Tuesdays, Thursdays and Friday 10.00am to 1.00pm, 2.00pm to 4.00pm (closed Wednesdays)

REFUGEE COUNCIL (Oakington)
Building 25 Reception, Oakington Barracks, Longstanton, Cambridge CB4 4EJ
Tel: 01954 789444
Fax: 01954 789471
Website: www.refugeecouncil.org.uk
Only for Oakington detainees

REFUGEE COUNCIL (West Midlands)
1st Floor, Smithfield House, Digbeth, Birmingham B5 6BS
Tel: 0121 622 1515
Fax: 0121 622 4061
Website: www.refugeecouncil.org.uk
Advice line: 0121 622155, available Mondays, Wednesdays, Thursdays and Fridays 10.00am to 12.00, 2.00pm to 4.00pm.

REFUGEE COUNCIL (Yorkshire and Humberside)
1 Dewsbury Road, Leeds LS11 5DQ
Tel: 0113 244 9404
Fax: 0113 246 5229
Website: www.refugeecouncil.org.uk
Advice line: 0113 386 2210, available Mondays, Tuesdays, Thursdays and Fridays 9.00am to 4.00pm (closed Wednesdays)

REFUGEE LEGAL CENTRE - RLC Bedford (Yarl's Wood)
Clifton House 4a Goldington Road BEDFORD MK40 3NF
Tel: 01234 332390
Fax: 01234 268921
Website: www.refugeecouncil.org.uk
Email: rlc@refugee-legal-centre.org.uk
Opening hours: Monday – Friday 10 am – 4 pm. The Bedford Office handles a substantial volume of Removal Centre work.

REFUGEE LEGAL CENTRE - RLC Birmingham
King Edward House, 135a New Street, BIRMINGHAM B2 4QJ
Tel: 0121 644 5570
Fax: 0121 644 5571
Website: www.refugeecouncil.org.uk
Email: rlc@refugee-legal-centre.org.uk
Opening hours: Monday – Friday 10 am – 4 pm

REFUGEE LEGAL CENTRE - RLC Croydon
Alberminster House 38-40 Sydenham Road CROYDON CR0 2EF
Tel: 020 8603 0750
Fax: 020 8603 0751
Website: www.refugeecouncil.org.uk
Email: rlc@refugee-legal-centre.org.uk
Opening hours: Monday – Friday 9.00 am – 5.00 pm

REFUGEE LEGAL CENTRE - RLC Dover
Charlton House, Dour Street, Dover, CT16 1AT
Tel: 01304 203003
Fax: 01304 203663
Website: www.refugee-legal-centre.org.uk
Email: rlc@refugee-legal-centre.org.uk
Opening Hours: Monday – Friday 10 am – 4 pm

REFUGEE LEGAL CENTRE - RLC Hastings
Silchester Mews 17a Silchester Road St. Leonards-on-Sea Hastings TN38 0JB
Tel: 01424 432679
Fax: 01424 437 922
Website: www.refugeecouncil.org.uk
Email: rlc@refugee-legal-centre.org.uk
Opening hours: Monday – Friday 10 am – 4 pm

REFUGEE LEGAL CENTRE - RLC HEAD OFFICE Central London
Nelson House 153-157 Commercial Road London E1 2DA
Tel: 020 7780 3200
Fax: 020 7780 3201
Website: www.refugee-legal-centre.org.uk
Email: rlc@refugee-legal-centre.org.uk
Detention Line: The Refugee Legal Centre operates a telephone advice line for detained clients. This line is available Monday, Wednesday and Friday from 10.30 am until 4.30 pm. The line is closed for lunch between 1.00 pm and 2.00 pm. The telephone number to call is free phone 0800 592398 (for detainees held in facilities with telephones equipped to allow them) or 020 7780 3333 EMERGENCY: The Refugee Legal Centre operates an out of hours emergency telephone line between the hours of 6.00 pm and 8.00 am on weekday and all weekend. If you should have an extreme emergency and be threatened with removal from the United Kingdom you can contact : tel 07831 598057 AREA OF WORK: Advise and represent asylum seekers in the UK. They will represent anyone appealing against a refusal of asylum. Surgeries are held at some detention centres. Office hours: OPEN: this office open between 10.00am and 4.00pm. See other branches for details of their opening times.

REFUGEE LEGAL CENTRE - RLC Ipswich
Berkely Business Centre Fisons House 159 Princes Street Ipswich IP1 1QJ
Tel: 01473 381488
Fax: 01473 381486
Website: www.refugeecouncil.org.uk
Email: rlc@refugee-legal-centre.org.uk
Opening hours: Monday – Friday 10.00 am – 4.00 pm

REFUGEE LEGAL CENTRE - RLC Leeds
3rd Floor Zicon House Wade Lane LEEDS LS2 8NL
Tel: 0113 218 2650
Fax: 0113 247 0221
Website: www.refugee-legal-centre.org.uk
Email: rlc@refugee-legal-centre.org.uk
Opening Hours: Monday – Friday 10 am – 4 pm

REFUGEE LEGAL CENTRE - RLC Nottingham
MLS Business Centre 6 th Floor, City Gate East Toll House Hill NOTTINGHAM NG1 5FS
Tel: 0115 935 2054
Fax: 0115 935 2061
Website: www.refugeecouncil.org.uk
Email: rlc@refugee-legal-centre.org.uk
Opening hours: Monday – Friday 9 am – 5 pm

REFUGEE LEGAL CENTRE - RLC Portsmouth
Venture Tower, West Wing 2nd Floor, Fratton Road, Portsmouth PO1 5DL
Tel: 023 9286 1469
Fax: 023 9286 5496
Website: www.refugee-legal-centre.org.uk
Email: rlc@refugee-legal-centre.org.uk
Opening hours: Monday – Friday 10.00 am – 4.00 pm

REFUGEE LEGAL CENTRE - RLC West London
1st Floor 107 Power Road LONDON W4 5PY
Tel: 020 8987 3060
Fax: 020 8987 3061
Website: www.refugee-legal-centre.org.uk
Email: rlc@refugee-legal-centre.org.uk
Opening Hours: Monday – Friday 9.00 am – 5.30 pm. The West London office handles a substantial volume of Removal Centre work.

REFUGEE LIFELINE MAIN OFFICE
1-11 Arundel Gate, Sheffield S1 2PN
Tel: 0114 270 1073
Fax: 0114 279 8582
Website: www.refugeelifeline.co.uk
Email: info@refugeelifeline.co.uk
Provides advice and assistance to asylum seekers and refugees. Other offices 24-28 Whitefirgate, Hull HU1 2EX and 1-3 All Saints Square, Rotherham S60 1PW

REFUGEE NETWORK SUTTON
2 Grove Cottage High Street Carshalton SM5 3BB
Tel: 020 8770 6983
Fax: 020 8770 6198
Email: srefugeen@yahoo.co.uk
Advice and support for asylum seekers and refugees

REFUGEE PROJECT – CROYDON
South Norwood Centre, Sandown Road, South Norwood London SE25 4XE
Tel: 020 8656 4560
Fax: 020 8656 7958
Website: www.refugeeproject.org.uk
Email: croydonrefugees@aol.com
Provides advice, information and support to asylum seekers.

REFUGEE SUPPORT GROUP - DEVON
Wat Tyler House, King William Street, Exeter EX4 6TD
Tel: 01392 682185
Fax: 01392 682185
Website: www.rsgdevon.org.uk
Email: info@rsgdevon.org.uk
Coordinator Annette Hughes. DROP IN Mondays, Tuesdays and Thursdays 10am-12am and 2pm-4pm, Fridays10am-12am

REVIVE
St Boniface St Boniface Road Lower Broughton Salford M7 2GE
Tel: 0161 792 0282
Fax: 0161 792 0282
Website: www.spiritans.co.uk/01cframeset.asp
Email: revive01uk@yahoo.co.uk
Catholic mission - provides long term assistance to asylum seekers and refugees in the North West of England

SAVE THE CHILDREN
Save the Children 1 St. John's Lane London EC1M 4AR
Tel: 020 7012 6400
Fax: 020 7012 6963
Email: supporter.care@savethechildren.org.uk
This is the national contact point but Save the Children has shops and groups in towns throughout the UK

SCOTTISH LEGAL AID BOARD
44 Drumsheugh Gardens, Edinburgh SH3 7SW
Tel: 0131 226 7061
Fax: 0131 225 3705
Website: www.slab.org.uk
Email: general@slab.org.uk
Deals with Scottish Legal Aid, Also see Legal Services Commision and Northern Ireland Legal Aid Department

SCOTTISH REFUGEE COUNCIL (Glasgow)
5 Cadogan Square, (170 Blythswood Court) Blythswood, Cadogan Street, Glasgow G2 7PH
Tel: 0141 248 9799
Fax: 0141 243 2499
Website: www.scottishrefugeecouncil.org.uk
FREEPHONE: 0800 085 6087. AREA OF WORK: Dispersal agency. One Stop Service. OPEN: 9.30-16.00 EDINBURGH: for full details see website: www.scottishrefugeecouncil.org.uk/contact

SOUTH LONDON TAMIL WELFARE GROUP (Community Development Office)
65, Clarendon Road, Colliers Wood, London SW19 2DX
Tel: 020 8417 0840
Fax: 020 8417 0840
Website: www.sltwg.org.uk
Email: cds@sltwg.org.uk
Provide immigration advice and visit detainees

SOUTH LONDON TAMIL WELFARE GROUP (Head Office)
36 High Street Colliers Wood London SW19 2AB
Tel: 020 8542 3285
Fax: 020 8542 3289
Website: www.sltwg.org.uk
Email: reception@sltwg.org.uk

THAMIL COMMUNITY
28-30 Muswell Hill Broadway London N10 3RT England
Tel: 020 8444 6655
Fax: 020 8444 6244
Email: info@thamilcommunity.org
UK registered charity no: 1117267; OISC registered

UK Lesbian & Gay Immigration Group (UKLGIG)
UKLGIG PO Box 51524, London, SE1 7ZW
Tel: 020 7922 7811
Fax: 020 7922 7706
Website: www.uklgig.org.uk
Email: admin@uklgig.org.uk
INFORMATION ADVICE: 020 7922 7811 Mon 12.00 - 5.00 Partnership calls / Tues 10.00 - 5.00 Asylum / Wed 10.30 - 1.30 Asylum / Wed 6.00 - 8.00 Solicitors helpline (legal advice) / Thur 10.30 - 1.30 Asylum

UNITED NATIONS HIGH COMMISSIONER FOR REFUGEES (UNHCR)
Strand Bridge House 138-142 Strand London WC2R 1HH
Tel: 020 7759 8090
Fax: 020 7759 8119
Website: www.unhcr.org.uk
Email: gbrlo@unhcr.org

WELSH REFUGEE COUNCIL
Phoenix House, 389 Newport Road, Cardiff CF24 1TP
Tel: 029 2048 9800
Fax: 029 2043 2980
Website: www.welshrefugeecouncil.org
Email: info@welshrefugeecouncil.org
AREA OF WORK: Dispersal agency. One Stop Service. SWANSEA OFFICE: 3rd Floor, Grove House, Grove Street, Swansea SA1 5DT Tel: 01792 301729

ZIMBABWE ASSOCIATION
Development House 56-64 Leonard Street London EC2A 4LT
Tel: 020 7549 0355
Fax: 020 7549 0356
Website: www.zimbabweassociation.co.uk
Email: zimbabweassociation@yahoo.co.uk
Information and signposter. Visit Zimbabwean detainees in the UK.



Appeals Courts


AIT BELFAST
The Old Town Hall Building 80 Victoria Street Belfast BT1 3GL
Tel: 0845 600 0877
Fax: 0141 242 7555
Website: www.ait.gov.uk/venues/venues_pdf/2006/Belfast%202006.pdf

AIT BIRMINGHAM
Sheldon Court 1 Wagon Lane Birmingham B26 3DU
Tel: 0845 600 0877
Fax: 0121 722 7941
Website: www.ait.gov.uk/venues/venues_pdf/2006/Birmingham_2006.pdf

AIT BRADFORD
Phoenix House Rushton Avenue Thornbury Bradford BD3 7BH
Tel: 0845 600 0877
Fax: 01274 267045
Website: www.ait.gov.uk/venues/venues_pdf/2006/Bradford%202006.pdf

AIT BROMLEY
1 London Road Bromley Kent BR1 1RA
Tel: 0845 600 0877
Fax: 020 8315 0183
Website: www.ait.gov.uk/venues/venues_pdf/2006/Bromley%202006%20.pdf

AIT CASNEWYDD (Newport - also see AIT NEWPORT)
Ty Columbus Parc Busnes Langstone Heol Cas-Gwent Casnewydd NP18 2LX
Tel: 08457 48 49 50
Fax: 01633 416735
Website: www.ait.gov.uk/venues/casnewydd.htm

AIT CROYDON
Croydon Magistrates Court Barclay Road Croydon Surrey CR9 3NG
Tel: 0845 600 0877
Fax: 020 8662 4648
Website: www.ait.gov.uk/venues/venues_pdf/2006/Croydon%202006.pdf

AIT FIELD HOUSE London
Asylum and Immigration Tribunal 15 Breams Buildings London EC4A 1DZ
Tel: 0845 600 0877
Fax: 020 7073 4090
Website: www.ait.gov.uk/venues/venues_pdf/2006/Field%20House_2006.pdf

AIT GLASGOW
4th Floor Eagle Building 215 Bothwell Street Glasgow Scotland G2 7EZ
Tel: 0845 600 0877
Fax: 0141 222 7555
Website: www.ait.gov.uk/venues/venues_pdf/2006/Glasgow%202006.pdf

AIT GLOUCESTER HOUSE Hatton Cross London
Gloucester House, 4 Dukes Green Avenue, Feltham TW14 0LR
Tel: 0845 600 0877
Fax: 020 8831 3500
Website: www.ait.gov.uk/venues/venues_pdf/2006/York%20House%202006.pdf

AIT HARMONDSWORTH COURT
AIT Harmondsworth Colnbrook Bypass Harmondsworth Middlesex UB7 0HD
Tel: 0845 600 0877
Fax: 020 8750 7771
Website: www.ait.gov.uk/venues/venues_pdf/2006/Harmondsworth%202006.pdf

AIT MANCHESTER
1st Floor Piccadilly Exchange Piccadilly Plaza Manchester M1 4AH
Tel: 0845 600 0877
Fax: 0161 234 2035
Website: www.ait.gov.uk/venues/venues_pdf/2006/Manchester%20Pic%202006.pdf

AIT NEWPORT
Columbus House Langstone Business Park Chepstowe Road Newport NP18 2LX
Tel: 0845 600 0877
Fax: 01633 416735
Website: www.ait.gov.uk/venues/venues_pdf/2006/Newport%202006.pdf

AIT NORTH SHIELDS
Kings Court Royal Quays Earl Grey Way North Shields NE29 6AR
Tel: 0845 600 0877
Fax: 0191 298 2247
Website: www.ait.gov.uk/venues/venues_pdf/2006/North%20Shield%202006.pdf

AIT NOTTINGHAM
Nottingham Magistrates Court Carrington Street Nottingham NG2 1EE
Tel: 0845 600 0877
Fax: 0115 947 7539
Website: www.ait.gov.uk/venues/venues_pdf/2006/Nottingham%202006.pdf

AIT STOKE ON TRENT
Bennett House Town Road Hanley Stoke-on-Trent ST1 2QB
Tel: 0845 600 0877
Fax: 01782 200144
Website: www.ait.gov.uk/venues/venues_pdf/2006/Stoke%20on%20Trent%20%202006.pdf

AIT SURBITON
Sessions House 17 Ewell Road Surbiton Surrey KT6 6AG
Tel: 0845 600 0877
Fax: 020 8786 2949
Website: www.ait.gov.uk/venues/venues_pdf/2006/Surbiton%202006.pdf

AIT TAYLOR HOUSE London
Taylor House 88 Rosebery Avenue London EC1R 4QU
Tel: 0845 600 0877
Fax: 020 7862 4290
Website: www.ait.gov.uk/venues/venues_pdf/2006/Taylor%20House%202006.pdf

AIT WALSALL
2nd floor Bridge House 47 Bridge Street Walsall WS1 1HZ
Tel: 0845 600 0877
Fax: 01922 626056
Website: www.ait.gov.uk/venues/venues_pdf/2006/Walsall%202006.pdf

AIT YARL'S WOOD
Twinswood Road Clapham MK41 6HL
Tel: 0845 600 0877
Fax: 01234 224411
Website: www.ait.gov.uk/venues/venues_pdf/2006/YarlsWood_2006.pdf

AIT YORK HOUSE Hatton Cross London
York House, 2-3 Dukes Green Avenue, Feltham TW14 0LS
Tel: 0845 600 0877
Fax: 020 8831 3500
Website: www.ait.gov.uk/venues/venues_pdf/2006/York%20House%202006.pdf

ASYLUM AND IMMIGRATION TRIBUNAL (AIT) LEICESTER
Asylum and Immigration Tribunal PO Box 6987 Leicester LE1 6ZX
Tel: 0845 600 0877
Fax: 0116 249 4130/4131
Send all correspondence to Leicester except for appeal forms and supporting documents which should be sent to: Asylum and Immigration Tribunal PO Box 7866 Loughborough LE11 2XZ or by fax to 01509 221699.

ASYLUM AND IMMIGRATION TRIBUNAL (AIT) LOUGHBOROUGH
PO Box 7866 Loughborough LE11 2XZ
Tel: 0845 600 0877
Fax: 01509 221699/444
Send appeal forms and supporting documents to Loughborough but all other correspondence, unless advised otherwise, to Asylum and Immigration Tribunal PO Box 6987 Leicester LE1 6ZX or by fax to 0116 249 4130 / 4131.



Complaints


ASYLUM AND IMMIGRATION TRIBUNAL (Complaints)
PO Box 6987 Leicester LE1 6ZX
Fax: 0116 249 4130 / 4131.
Website: customer@dca.gsi.gov.uk
Complaints should be made directly to the relevant appeals centre, addressed to the Regional Adjudicator. You may send email enquiries, suggestions and complaints to Customer Service: customer@dca.gsi.gov.uk Please note we only accept general queries on this email. We DO NOT accept attchments, appeal forms or any other documents sent by email. Our aim is to respond within 5 working days.

HOME OFFICE DIRECT COMMUNICATIONS UNIT
2 Marsham Street, London SW1P 4DF
Tel: 0870 000 1585
ALL complaints should be sent to the Complaints Unit as well as the individual concerned within the Home Office or NASS

IMMIGRATION AND NATIONALITY DIRECTORATE (IND) ASYLUM DIRECTORATE
Asylum Directorate IND Complaints Unit Room 812, Apollo House Croydon CR9 3RR
Tel: 020 8760 8190
Fax: 020 8760 8226
Website: www.ind.homeoffice.gov.uk

IMMIGRATION AND NATIONALITY DIRECTORATE (IND) COMPLAINTS UNIT
PO Box 1384 CROYDON CR9 3YJ
Tel: 0870 241 6523
Fax: 020 8760 4310
Website: www.ind.homeoffice.gov.uk
Email: ind.cu@homeoffice.gsi.gov.uk
To enquire about the progress of a complaint call IS Operational Complaints team on 020 8604 1822 - they will be able to say which section of IND is dealing. They will NOT be able to discuss individual complaints and applications.

IMMIGRATION AND NATIONALITY DIRECTORATE (IND) PORTS COMPLAINTS UNIT
3 Nobel Drive Hayes UB3 1BY
Complaints may be made concerning allegations of rudeness, racism, incompetence or wrong advice. A complaint will not be considered where it does not refer to the actions of an individual officer

LAW SOCIETY (ENGLAND)
Office for the Supervision of Solicitors, Victoria Court 8 Dormer Place Leamington Spa CV32 5AE
Tel: 01296 820082
Fax: 01296 431435
Website: www.oss.lawsociety.org.uk
Public advice line: Tel: 0845 608 6565 .... The Office of the Immigration Services Commissioner are also responsible for setting standards and regulating the immigration advisers as well as investigating any complaints which are made to them regarding any person giving immigration advice, including solicitors, barristers or legal executives.

LAW SOCIETY OF NORTHERN IRELAND
Law Society House, 98 Victoria Street, Belfast BT1 3JZ,
Tel: 02890 231614
Fax: 02890 232606
Website: www.lawsoc-ni.org
Email: info@lawsoc-ni.org

LAW SOCIETY OF SCOTLAND
Client Relations Office 26 Drumsheugh Gardens Edinburgh EH3 7YR
Tel: 0131 4768 137
Fax: 0131 225 2934
Website: www.lawscot.org.uk
Email: lawscot@lawscot.org.uk

MEDIA COMPLAINTS - CAABU
Website: http://www.caabu.org/index.asp?homepage=press&article=media_contacts
Website of an Anglo-Arab organisation which has a very useful list of media contact numbers and emails and wise advice on how to make an effective complaint.

OFFICE OF THE IMMIGRATION SERVICES COMMISSIONER (OISC)
53 Tooley Street London SE1 2QN
Tel: 020 7211 1500
Fax: 020 7211 1553
Website: www.oisc.gov.uk
Email: info@oisc.gov.uk
HELPLINE: 0845 000 0046 (calls charged at local rates) THUMBNAIL: "The Office of the Immigration Services Commissioner (OISC) exists to make sure everyone gets good immigration advice. It can't help with individual immigration applications or give advice itself but it can recommend someone who can from its list of approved advisers. Anyone offering immigration who isn't approved by the OISC is breaking the law, unless they are regulated by a designated professional body such as the Law Society or otherwise exempted by Ministerial Order. The OISC can also take complaints regarding immigration advice, including complaints relating to those it doesn't regulate. For more details about the OISC, how to make a complaint or to search for a regulated adviser, visit the OISC's multilingual website." COMPLAINTS: Complaints about legal advisors may be made by detainees or visitors on their behalf, with the detainee's permission. Complaints may be made by visitors about legal representation.

PRISONS AND PROBATION OMBUDSMAN FOR ENGLAND AND WALES
Dr Stephen Shaw, Ashley House 2 Monk Street, London SW1 2BQ
Tel: 020 7035 2876
Fax: 020 7035 2860
Website: www.ppo.gov.uk
Email: mail@ppo.gsi.gov.uk
Responsible for complaints about prisons and immigration removal centres. Always investigates deaths in custody.



Other


Association of Regulated Immigration Advisers
Website: www.aria-uk.org
The Association of Regulated Immigration Advisers is the professional Association for Regulated Immigration Advisers in the United Kingdom

Asylumlaw.org
Website: asylumlaw.org/
A free website run by an international consortium of agencies that help asylum seekers in Australia, Canada, the United States, and several countries in Europe

CAMEROON HIGH COMMISSION
84 Holland Park, London W11 3SB
Tel: 020 7727 0771
Fax: 020 7792 9353
OFFICE HOURS: Mon–Fri: 0900–1600 HEAD OF MISSION: HE Mr Samuel Libock Mbei

Church Action on Poverty
Church Action on Poverty, Central Buildings, Oldham Street, Manchester M1 1JT
Tel: 0161 236 9321
Fax: 0161 237 5359
Website: http://www.church-poverty.org.uk
Email: info@church-poverty.org.uk
Church Action on Poverty is a national membership organisation founded In 1982 as an ecumenical response to poverty in Britain. It has over 1,200 individual and organisational members from all the Christian denominations and beyond. Doing considerable campaigning work for asylum seekers.

CIA World Fact Book
Website: www.cia.gov/cia/publications/factbook
World fact book compiled by the Central Intelligence Agency of the US government.

Civil Justice Council
Website: www.civiljusticecouncil.gov.uk
Civil Justice Council are an advisory body put in place by law to monitor the civil justice system, and to promote its modernisation.

DEMOCRATIC REPUBLIC OF CONGO (DRC) EMBASSY
281 Gray's Inn Road London WC1X 8QF
Tel: 020 7278 9825
Fax: 020 7833 9967
OFFICE HOURS: Mon–Fri: 0900–1500 HEAD OF MISSION: HE Mrs Eugenie Tshiela Compton

Department of Constitutional Affairs
Website: www.dca.gov.uk
Responsible in government for upholding justice, rights and democracy.

Directgov
Website: www.direct.gov.uk
Directgov provides a wide range of public service information from the UK government.

E-Government Strategy
Website: e-government.cabinetoffice.gov.uk
The e-Government Unit works with departments to deliver efficiency savings while improving the delivery of public services by joining up electronic government services around the needs of customers.

Ecoi.net
Website: www.ecoi.net
ecoi.net collects and structures country resources with a specific focus on the needs of asylum lawyers, professional and volunteer refugee counsels as well as persons deciding on claims for asylum and other forms of international protection

European Court of Human Rights
Website: www.echr.coe.int
The European Court of Human Rights was set up under the European Convention on Human Rights.

European Court of Justice
Website: www.curia.eu.int/en/instit/presentationfr/index_cje.htm
The Court of Justice of the European Communities ensures that EU legislation is interpreted and applied in the same way in each member state.

European Union
Website: www.europa.eu.int
EUROPA is the portal site of the European Union. It provides up-to-date coverage of European Union affairs and essential information on European integration.

Hansard
Website: www.parliament.uk/hansard/hansard.cfm
The Official Report (Hansard) is the edited verbatim report of proceedings in both Houses of Parliament.

HMSO
Website: www.hmso.gov.uk
HMSO delivers a wide range of services to the public, information industry and government relating to access and re-use of government information. Information available includes legislation and command papers.

Home Office Country Information
Website: www.ind.homeoffice.gov.uk/ind/en/home/laws___policy/country_information.html
Country information produced by the Home Office - CIPU reports, bulletins etc.

House of Lords Judgements
Website: www.parliament.uk/judicial_work/judicial_work.cfm
Judgements of the House of Lords - the final court of appeal on points of law for the whole of the United Kingdom in civil cases.

Human Rights Watch
Website: www.hrw.org
An organisation campaigning for human rights.

Immigration and Nationality Directorate - Immigration Rules
Website: www.ind.homeoffice.gov.uk/ind/en/home/laws___policy/immigration_rules.html
A consolidated version of the current Immigration Rules.

Immigration and Nationality Directorate - Legislation
Website: www.ind.homeoffice.gov.uk/ind/en/home/laws___policy/legislation.html
Access to the Asylum and Immigration (Treatment of Claimants, etc.) Act 2004.

Immigration and Nationality Directorate - Policy Instructions
Website: www.ind.homeoffice.gov.uk/ind/en/home/laws___policy/policy_instructions.html
A guide to the governments policy on immigration and asylum in decision making.

Immigration Services Tribunal
Website: www.immigrationservicestribunal.gov.uk

Information Tribunal
Website: www.informationtribunal.gov.uk

LIBERIAN EMBASSY
23 Fitzroy Square London W1 6EW
Tel: 020 7388 5489
Fax: 020 7380 1593
OFFICE HOURS: Mon-Fri: 0930–1630 VISA SECTION: Mon-Thurs: 1030-1500: Mon-Thurs: 1030-1500 HEAD OF MISSION: Mr Jeff Gongoer Dowana Sr

National Association of Citizens Advice Bureaux (CABs)
Website: www.nacab.org.uk
The Citizens Advice service helps people resolve their legal, money and other problems by providing free information and advice from over 3,200 locations, and by influencing policymakers.

New Zealand Refugee Law
Website: www.refugee.org.nz
Access to a comprehensive range of material on refugee law in New Zealand.

NIGERIA HIGH COMMISSION (Consular & Welfare)
9 Northumberland Avenue, London WC2N 5BX.
Tel: 020 7839 1244
Fax: 020 7839 8746
Website: www.nigeriahc.org.uk
Email: welfareeducation@nigeriahc.org.uk
DUTIES of this Section include: Consular, legal and Education matters; Bilateral consular relations; Welfare of Nigerian Nationals; Nigerian Community matters; Student Affairs. CONSULAR PHONE 020 7353 3776 MINISTERS: Mrs. A. A. Obileye, Minister/Head, ext 288; Mr. M.S. Adoli, Minister, ext 327; Mr. O. O. Eniobamo, Administration Attache ext 316

Sri Lankan High Commission
Sri Lanka High Commission 13, Hyde Park Gardens London W2 2LU
Tel: 0207 262 1841
Fax: 020 7262 7970
Email: mail@slhc-london.co.uk

The British and Irish Ombudsman Association
Website: www.bioa.org.uk
Ombudsmen exist to deal with complaints from ordinary citizens about certain public bodies or private sector services. The services provided by ombudsmen are free of charge.

The Law Commission
Website: www.lawcom.gov.uk
The Law Commission is the independent body set up by Parliament in 1965 (along with a similar Commission for Scotland) to keep the law of England and Wales under review and to recommend reform when it is needed.

The Scottish Courts
Website: www.scotcourts.gov.uk
Access to information relating to all civil and criminal courts within Scotland, including the Court of Session, the High Court of Justiciary, the Sheriff Courts and a number of other courts, commissions and tribunals as well the District Courts.

UK Parliament
Website: www.parliament.uk
UK Parliament website.

UK Visas
Website: www.ukvisas.gov.uk
A joint Home Office and Foreign & Commonwealth office unit which runs the UK's visa service through British diplomatic posts overseas.



Port + Immigration


ABD - ABERDEEN
Tel: 01224 722890
Fax: 01224 214340

APX - APEX HOUSE GRAVESEND
Apex Ho, Burch Road, Northfleet, Gravesend DA11 9PD
Tel: 01634 895000
Fax: 01634 895050

ASH - ASHFORD INTERNATIONAL
Tel: 01233 637784

BEO - BEDFORD ENFORCEMENT
Tel: 01234 821600 / 650
Fax: 01234 821607

BHM - BIRMINGHAM AIRPORT
Tel: 0121 606 7530
Fax: 0121 531 8680

BOS - BOSTON
Tel: 01205 355491
Fax: 01205 319167

BRS - BRISTOL
Unit 1 Greystoke Business Centre, High Street Portishead, Bristol BS20 6PY
Tel: 01275 815020
Fax: 01275 818680

BTH - BOURNMOUTH
Tel: 01202 572515
Fax: 01202 582036

CAR - CARDIFF
Tel: 029 2067 2350
Fax: 029 2067 2360

CAX - CARLISLE
Tel: 01228 573611
Fax: 01228 573310

CEU - CROYDON ENFORCEMENT UNIT
Tel: 020 8603 8467/76
Fax: 020 8604 5724

CH - COMMUNICATIONS HOUSE ENFORCEMENT UNIT
Communications House 210 Old Street London EC1V 9BR
Tel: 020 7324 6622
Fax: 020 7324 6651

CRIMINAL CASEWORK TEAM (CROYDON)
Tel: 020 8196 0930
Makes deportation arrangements for men who have served a criminal sentence.

DEPMU - DETENTION ESCORTING POPULATION AND MANAGEMENT
Tel: 020 8957 3213
IND Operational Unit. Alternative number 020 8818 1302

DEU - DOVER ENFORCEMENT UNIT
Tel: 01304 668010
Fax: 01304 668019

DVE - DOVER EAST
HM Immigration Office, Eastern Docks, Dover CT16 1HZ
Tel: 01304 244900
Fax: 01304 213594

EDD - ENFORCEMENT DISPERSAL DESK
Tel: 020 8760 3635 / 75
Fax: 020 8760 3083

EDI - EDINBURGH
Tel: 0131 348 4026
Fax: 0131 348 4029

EMA - EAST MIDLANDS AIRPORT
Tel: 01332 817100
Fax: 01332 817190

EXE - EXETER
Tel: 01392 366492

FEL - FELIXSTOWE
Tel: 01394 674915
Fax: 01394 673620

GAN - GATWICK NORTH
HM Immigration Office, Gatwick North, Crawley RH6 0PP
Tel: 01293 507859
Fax: 01293 597097

GAT - GATWICK SOUTH
HM Immigration Office, Gatwick South, Crawley RH6 0NN
Tel: 01293 502627
Fax: 01293 658801

GLA - GLASGOW
UK Immigration Service, Glasgow Airport, Pailsley PA3 2TD
Tel: 0141 847 5300
Fax: 0141 419 1290

HAR - HARWICH
HM Immigration Office, Parkeston Quay, Harwich CO12 4SP
Tel: 01255 509702/3
Fax: 01255 240233

HEU - HARWICH ENFORCEMENT
Tel: 01255 509700
Fax: 01255 509718

LBA - LEEDS BRADFORD AIRPORT
Tel: 0113 386 5735
Fax: 0113 386 5738

LCY - LONDON CITY AIRPORT
Tel: 020 7474 1395
Fax: 020 7511 2363

LPL - LIVERPOOL
Tel: 0151 237 0012
Fax: 0151 237 0488

LTN - LUTON
Immigration Office, Luton Airport, Luton LU2 9LU
Tel: 01582 439033
Fax: 01582 405215

M1 - MANCHESTER TERMINAL 1
Tel: 0161 489 2657
Fax: 0161 489 5779

M2 - MANCHESTER TERMINAL 2
Tel: 0161 489 6230
Fax: 0161 489 5144

MAN - NORTH WEST ENFORCEMENT
Tel: 0161 888 4151 / 77
Fax: 0161 888 4139

MET - BECKET HOUSE
60-68 St Thomas Street, London SE1 3QU
Tel: 020 7238 1406 (m1) 1333 (m2)
Fax: 020 7403 7816

MEU - MIDLANDS ENFORCEMENT UNIT
Tel: 0121 713 3229
Fax: 0121 713 3339

MODCU - MANAGEMENT OF DETAINED CASES UNIT
PO Box 465, Leeds LS4 2UW
Tel: 0113 386 5780
Fax: 0113 386 5858
IND policy unit - aims to review detained cases after 28 days Visit:- Waterside Court, Kirkstall Road, LS4 2QB

NOR - NORWICH
Tel: 01603 268960
Fax: 01603 268961

PLY - PLYMOUTH
Tel: 01752 261547

POL - POOLE
Tel: 01202 845400
Fax: 01202 845420

POR - PORTSMOUTH
Immigration Office, Norman House, Kettering Terrace Portsmouth PO2 7AE
Tel: 023 9285 2739
Fax: 023 9286 4149

SCA - SHEFFIELD CITY AIRPORT
Tel: 0114 201 5316
Fax: 0114 201 5317

SEU - SCOTTISH ENFORCEMENT UNIT
Tel: 0141 419 1235
Fax: 0141 419 1290

SP - STATUS PARK (EATON HOUSE)
Eaton House, 581 Staines Road, Hounslow TW4 5DL
Tel: 020 8814 5300 / 01 /02
Fax: 020 8814 5345

STD - STANSTEAD
Tel: 01279 680118
Fax: 01279 680145

STE - STANSTEAD ENFORCEMENT UNIT
Tel: 01279 680691
Fax: 01279 980041

STN - SOUTHAMPTON AIRPORT
Tel: 023 8082 0140
Fax: 023 8082 0141

STN - SOUTHAMPTON DOCKS
Tel: 023 8062 7107

TEE - TEESIDE
Tel: 01325 331891
Fax: 01325 335063

TN1 - HEATHROW TERMINAL ONE
Tel: 020 8745 4438
Fax: 020 8745 6814

TN2 - HEATHROW TERMINAL TWO
Tel: 020 8745 6875
Fax: 020 8745 6867

TN3 - HEATHROW TERMINAL THREE
Tel: 020 8745 5002
Fax: 020 8745 6943

TN4 - HEATHROW TERMINAL FOUR
Tel: 020 8745 4700
Fax: 020 8745 4733

TRAVEL DOCUMENT UNIT

Tel: 020 8760 2548
Fax: 020 8760 2963

TYN - NORTH SHIELDS
Tel: 0191 238 0440 / 0444
Fax: 0191 257 2453

WIT - WATERLOO INTERNATIONAL
Tel: 020 7919 5901 / 02 / 05
Fax: 020 7919 5918



Prisons


CARDIFF RUMNEY POLICE STATION
Tel: Detention officer: 029 2077 4250
Short term holding in police cells (10 units)

CRUMLIN ROAD IMMIGRATION DETENTION UNIT (Belfast - detained men)
Belfast Complex, Landscape Terrace Crumlin Road Belfast BT14 6AE
Tel: 028 9075 8302
Fax: 028 9074 0442
DIRECT FOR DETAINEES: 028 9075 2660 VISITOR GROUP: Refugee Action Group SENIOR OFFICER: Alan Bell

HM PRISON SERVICE WEBSITE

Website: www.hmprisonservice.gov.uk

HMP ALTCOURSE (Liverpool)
Higher Lane Fazakerley Liverpool L9 7LH
Tel: 0151 522 2000
Fax: 0151 522 2121
Website: www.hmprisonservice.gov.uk/prisoninformation/locateaprison/prison.asp?id=225,15,2,15,225,0
VISITOR GROUP: Walton Visitors Group. OPERATOR: GSL Ltd

HMP LIVERPOOL
HMP Liverpool 68 Hornby Road, Liverpool L9 3DF
Tel: 0151 530 4000
Fax: 0151 530 4001
Website: www.hmprisonservice.gov.uk/prisoninformation/locateaprison/prison.asp?id=600,15,2,15,600,0

HYDEBANK WOOD YOUNG OFFENDER CENTRE (Belfast - detained women)
Hydebank Wood Hospital Road Belfast BT8 8NA
Tel: 028 9025 3666
Fax: 028 9025 3668
Website: www.niprisonservice.gov.uk/yoc.htm
CONTACT: Sheila Weir VISITOR GROUP: Refugee Action Group



Refugee and Community


AFGHAN RESIDENTS IN UK
West Acton Community Centre Churchill Gardens London W3 OJN
Tel: 020 8993 8168
Fax: 020 8993 2129
Email: sruk@btconnect.com

AIRE CENTRE
Third Floor, 17 Red Lion Square, London WC1R 4QH
Tel: 020 7831 4276
Fax: 020 7404 7760
Website: www.airecentre.org
Email: info@airecentre.org
Offers advice on individual rights in Europe, on Union Law and on International Human Rights Law. Does not give advice on UK Law. ADVICE LINE: 020 7831 3850

BANGLADESH WELFARE ASSOCIATION
39 Fournier Street London E1 6QE
Tel: 020 7247 2105
Fax: 020 7247 7960
Website: www.multikulti.org.uk/agencies/bengali/london/16971/
Email: www.multikulti.org.uk/contact/

CAMOAK - CAMBRIDGE OAKINGTON CONCERN
8 Geldart St Cambridge CB1 2LX
Tel: 01223 314655
Camoak 'monitors' what happens at Oakington but doesn't visit there.

CARILA (LATINAMERICA)
6-9 Manor Gardens Holloway Road London N7 6LA
Tel: 020 7561 1931
Fax: 020 7272 3566
Website: www.carila.org.uk
Email: carila@carila.org.uk

CHINESE COMMUNITY CENTRE
2nd Floor, 28-29 Gerrard Street, London, W1D 6JP
Tel: 020 7439 3822
Website: www.ccc.org.uk
Email: info@ccc.org.uk

CLEAR (City Life Education and Action for Refugees)
CLEAR PO Box 237 Southampton SO15 5SO
Tel: 023 8022 1111
Fax: 023 8022 1111
Website: www.clearproject.org.uk
Email: admin@clearproject.org.uk
Church founded charity with many secular members

COMMUNITY OF CONGOLESE REFUGEES IN GREAT BRITAIN
Selby Centre Selby Road London N17 8JN
Tel: 020 8514 5677, ext. 110
Fax: 020 8478 1382
Email: info@zacca-lisanga.co.uk

FRENCH AFRICAN ASSOCIATION (Southampton)
23 Birch Close, Shirley, Southampton SO16 5DE
Tel: 023 8021 6004
Website: www.facharityworld.org
Email: sfaa@southamptonvs.org.uk
Aims to relieve the need of refugees and asylum seekers, particularly those of French-African descent within and around Southampton

Gharweg Advice, Training and Careers Centre
Room 202-204 5 Westminster Bridge Road London SE1 7XW
Tel: 020 7620 1430
Fax: 020 7620 1431
Email: gharweg@aol.com

HACKNEY REFUGEE AND MIGRANT SUPPORT GROUP
Hackney Community Law Centre 8 Lower Clapton Road London E5 0PD
Tel: 07791 991416
Email: hrmsgroup@googlemail.com
Small advice and support group with no paid staff

IRANIAN ASSOCIATION
Palingswick House Annexe E 241 King Street London W6 9LP
Tel: 020 8748 6682
Website: www.iranianassociation.org.uk/
Monday to Friday 10am - 5.30pm. Ravenscourt Park (District Line) / Hammersmith (Piccadilly Line)

IRANIAN COMMUNITY CENTRE
266-268 Holloway Road London N7 6NE
Tel: 020 7700 0477
Fax: 020 7700 3248
Website: www.libraries.islington.gov.uk/inform/published/1500/1590.html
Email: icclondon@btconect.com
Aims to help Iranian refugees with the process of resettlement in this country. Advice and information

IRAQI COMMUNITY ASSOCIATION
Palingswick House 241 King Street London W6 9LP
Tel: 020 8741 5491
Fax: 020 8748 9010
Website: www.iraqicommunity.org
Email: iraqicommunity@btclick.com
10am-5pm Monday-Friday some weekends. Advice and information for the Iraqi and Arab communities

ISLINGTON SOMALI COMMUNITY
Room 37 225-229 Seven Sisters Road London N4 2DA
Tel: 020 7272 0550
Fax: 020 7272 1022
Website: www.multikulti.org.uk/agencies/english/london/4630/
Monday - Friday 10am-5pm

KURDISH ADVICE CENTRE (KUMKAR)
Selby Centre Selby Site Selby Road London N7 8JN
Tel: 020 8365 1889
Fax: 020 8365 1889

KURDISH CULTURAL CENTRE
14 Stannary Road, London SE11 4AA
Tel: 020 7735 0918
Fax: 020 7582 8894
Website: www.kcclondon.org/
Email: admin@kcclondon.org

KURDISH INFORMATION CENTRE (Islington)
Caxton House 129 St John's Way N19 3RQ
Tel: 020 7272 9499
Email: kiac1@btconnect.com
The KIAC centre is a registered charity which provides information and advice to members of the Kurdish community, particularly from Iran & Iraq. They operate on an appointment system Mon-Fri.

LATIN AMERICAN ASSOCIATION - Casa Latina
Priory House, Kingsgate Place, London NW6 4TA
Tel: 020 7372 8653
Fax: 020 7372 5650
Website: www.casaweb.org/casa_latina
Email: lesas@casalatina.org.uk
OPEN: 9-5 Monday to Friday. OFFERS: Free legal and social advice including IMMIGRATION ADVICE; bilingual NURSERY (charged); free access to computers and COMPUTER CLASSES; free ENGLISH LESSONS; Brazilian cafe

LATIN AMERICAN WOMEN REFUGEES
South Islington Law Centre 131 Upper Street London N1
Tel: 020 7372 0715

REVIVE
St Boniface, St Boniface Road, Salford M7 2GE
Tel: 0161 792 0282
Fax: 0161 792 0282
Website: www.spiritans.co.uk/01cframeset.asp
Email: revive01uk@yahoo.co.uk
Catholic mission - provides long term assistance to asylum seekers and refugees in the North West of England

ROMA REFUGEE ORGANISATION
1B Waterlow Road London N19 5NJ
Tel: 020 7267 8198
Fax: 020 7209 2669
Website: www.romnews.com/a/197-00.html
(Czechs and Slovaks)

SOCIETY OF AFGHANS RESIDENT IN UK
Churchill Gardens West Acton Community Centre London W3 0JN
Tel: 020 8993 8168
Fax: 020 8993 2129
Email: saruk@btconnect.com

SOUTHAMPTON AND WINCHESTER VISITORS GROUP
Registered address: 92 Upper Shaftesbury Avenue, Southampton SO17 3RT
Tel: 05601 791621
Website: www.swvg-refugees.org.uk
Email: admin@swvg-refugees.org.uk
Administrator: Mrs Chris Bagnall. Used to visit in Winchester Prison but now a support group in Winchester and Southampton. Registered charity.

TAMIL REFUGEE ACTION GROUP (TRAG)
2nd Floor, 449-451 High Road Willesdon NW10 2JJ
Tel: 020 8459 9070
Fax: 020 8459 9071
Website: www.trag.org.uk/
Email: trag_office@tiscali.co.uk
OPEN: 10 am to 5:30 pm from Monday to Friday, except bank holidays

UGANDA ASYLUM SEEKERS ASSOCIATION (UASA)
310 Channelsea Building, Canning Road, Stratford, London E15 3ND
Tel: 020 8519 0893
Fax: 020 8519 0893
Website: www.uasa.org.uk

UGANDA COMMUNITY RELIEF ASSOCIATION
c/o Selby Centre, Selby Road, London N17 8JN
Tel: 020 8808 6221
Fax: 0288803988
Email: ucra2000@hotmail.com
Drop-in Mon-Fri, 10am-5pm for counselling, advice & help to the Ugandan & African community, particularly in immigration, social welfare, housing, education, women & health, children & families. London-wide organisation

UGANDA MPYA ASSOCIATION
365 Brixton Road, London SW9 7DB
Tel: 020 7924 9498

ZIMBABWEAN REFUGEE AND ASYLUM ASSOCIATION
16 Ashford House, Staunton Street Deptford London SE8 5LX
Tel: 020 8691 0390



Removal Centres


GATWICK AIRPORT (North Terminal holding room)
Tel: 01293 507803
Men about to be removed are available on these numbers till about two hours before the flight. See also: Gatwick Airport South... and Tinsley House

GATWICK AIRPORT (South Terminal holding room)
Tel: 01293 502640
Men about to be removed are available on these numbers till about two hours before the flight. See also: Gatwick Airport North... and Tinsley House

IRC CAMPSFIELD HOUSE (Oxford)
Langford Lane, Kidlington Oxfordshire OX5 1RE / PO Box 296 Kidlington OX5 1ZN
Tel: 01865 233600
Fax: 01865 377723
Will be under new management from 29th May 2006 MANAGER: To be announced CHAPLAIN: Father Seraphim. HEALTHCARE: To be announced VISITOR GROUP: Asylum Welcome. BOOKING: Advisable as space is limited OPEN: 2-5 pm and 7-9 everyday. OPERATOR: GEO from 29-5-6 IMB CHAIR: Pauline Smith.

IRC COLNBROOK (London - reception and high security)
Colnbrook Bypass Longford UB7 0FX
Tel: 020 8607 5200
Fax: 020 8607 5383
MANAGER: Richard Smalley. CHAPLAIN: Derek Goh. HEALTHCARE: Dr Thompson. WELFARE: Shalinder Chora. CHIEF IMMIGRATION OFFICERS: Ian Scrupps and Anne Dardis. VISITOR GROUPS: Jesuit Refugee Service (JRS); Lazarus Refugee Concern; London Detainee Support Group (LDSG); Guildford Refugee Action Network (GRAG). OPEN: 2-9 pm everyday. OPERATOR: Serco. IMB CHAIR: Dr Anna Thomas-Betts. PUBLIC TRANSPORT: There is a free bus service from Heathrow central bus station to Hatch Lane. Visitors should take this to Hatch Lane and then walk to the centre which is NOT signposted but a large new building beside the Sheraton Heathrow Hotel. It is adjacent to IRC Harmondsworth

IRC DOVER (Dover Detainee Visitors Group)
The Citadel, Western Heights, Dover CT17 9DR / PO Box 344 Dover CT17 9WR
Tel: 01304 246400
Fax: 01304 246401
CENTRE MANAGER: James Carmichael RELIGIOUS AFFAIRS: Captain Hughes. HEALTHCARE: Heather McAdam . DIVERSITY AND RACE EQUALITY MANAGER: Mike Underhill Dover does not have a welfare officer VISITOR GROUP: Dover Visiting Group. BOOKING: not necessary. HOURS: 2pm-4.30pm everyday. OPERATOR: Prison Service. IMB CHAIR: John Roper .

IRC DUNGAVEL (Scotland)
Dungavel nr Strathaven, South Lanarkshire ML10 6RF / PO Box 19107 Strathaven ML10 6YH
Tel: 01698 395000
Fax: 01698 395076
HEALTHCARE: Dr Susan Lennox. CHIEF IMMIGRATION OFFICER: Dave Thompson. VISITOR GROUP: Scottish Refugee Council. HOURS: 1:30-8:30 pm everyday. OPERATOR: Premier Detention Services. IMB CHAIR: Elizabeth Davidson.

IRC HARMONDSWORTH (London)
Colnbrook Bypass, Longford, West Drayton UB7 0HB / PO Box 724 Longford, UB7 0XN
Tel: 020 8283 3850
Fax: 020 8283 3851
Email: jim.gomersall@kalyxservices.com
DETAINEE PHONE: 020 8283 3942. MANAGER: Jim Gomersall. CHAPLAIN: Patrick Wright HEALTHCARE: Alec Marshall. BORDER AND IMMIGRATION MANAGER: Sandra Parnell. VISITOR GROUPS: Jesuit Refugee Service; Lazarus Refugee Concern; London Detainee Support Group; Guildford Refugee Action Network. HOURS: 2pm-9pm everyday. OPERATOR: Kalyx IMB CHAIR: Margaret Johnson.

IRC HASLAR (Portsmouth)
Dolphin Way Gosport PO12 2AW / PO Box 69, Gosport, PO12 2XZ
Tel: 023 9260 4000
Fax: 023 9260 4001
MANAGER: Ms Julia Killick CHAPLAIN: Revd. Nicky Startin HEALTHCARE: Dr Stuart Morgan WELFARE OFFICER: vacant VISITOR GROUP: Haslar Visitors Group BOOKING: not necessary. HOURS: Monday 2pm-4pm and 6pm-7.45pm; Tuesday 2pm-4pm; Wednesday 2pm-4pm; Thursday 9.30am-4pm (no admittance between 12.30pm and 1.30pm but those already in visits may remain and will be offered a free sandwich lunch) and 6pm-7.45pm; Friday 2pm-4pm; Saturday 9am-11.30am and 2pm-4pm; Sunday 2pm-4pm. No admittance in the last half hour. LEGAL VISITS may be booked for the above hours LEGAL VISITS CLERK 023 9260 4203. OPERATOR: Prison Service. IMB CHAIR: Tony Cudlip.

IRC OAKINGTON (Cambridge)
Longstanton, Cambridgeshire CB4 4EJ / PO Box 240 Cambridge CB4 5QZ
Tel: 01954 783000
Fax: 01954 783091
MANAGER: Colin Hodgkins. CHAPLAIN: Revd Hilary Cheng. HEALTHCARE: Ryk Izycki. CHIEF IMMIGRATION OFFICER: Susan Ward. VISITOR GROUP: Oakington Friends and Camoak. HOURS: 2-5pm and 7-9pm every day. BOOKING: 24 hours in advance. OPERATOR: Global Solutions Ltd. IMB CHAIR: Penny Lambert.

IRC TINSLEY HOUSE (Gatwick)
Tinsley House, Perimeter Road South, Gatwick Airport, Surrey RH6 0PQ / PO Box 336 Gatwick RH6 OXZ
Tel: 01293 434800
Fax: 01293 423221
CENTRE MANAGER Malcolm Henderson. RELIGIOUS AFFAIRS To be appointed. HEALTHCARE Dr Thomas. CHIEF IMMIGRATION OFFICER Peter Cuthbertson. VISITOR GROUP: Gatwick Detainee Welfare Group (GDWG). BOOKING: Not necessary. HOURS: 2pm-9pm everyday. OPERATOR: Global Solutions Ltd. IMB CHAIR: Jo Ashton.

IRC YARL’S WOOD (Bedford)
Twinwood Road, Clapham, Bedfordshire MK41 6HL / PO Box 1121 Bedford MK41 6ZJ
Tel: 01234 821000
Fax: 01234 821026
MANAGER: Ray Reveley. CHAPLAIN: Larry Wright. HEALTHCARE: Dave Ibbotson WELFARE OFFICER: Bruce McLeary CHIEF IMMIGRATION OFFICER: Mike Sim. VISITOR GROUP: Yarl's Wood Befriending Group. HOURS: 2pm-9pm every day. BOOKING: 24 hours in advance. PUBLIC TRANSPORT: Free coach from Bedford Station half hourly. OPERATOR: Global Solutions Ltd. IMB CHAIR: Liz Luder.

MANCHESTER AIRPORT REMOVAL CENTRE
Terminal 2, Manchester Airport, M90 4HH
Tel: 0161 489 5700
Fax: 0161 489 5701
VISITOR GROUP: MIDST HOURS: 9am - 9pm every day. (The STHF is airside. Access is via Airport Security who may limit the number of visitors. Identification is required)



Visitor Groups


ASYLUM WELCOME (Campsfield House Oxford)
276a Cowley Road, Oxford OX4 1 UR
Tel: 01865 722082
Fax: 01865 792532
Email: volunteer@asylum-welcome.supanet.com
COORDINATOR Matt Holman VOLUNTEER COORDINATOR (for Campsfield visits): Maira Bailey

DAVID - DONCASTER ASSOCIATION OF VISITORS TO IMMIGRATION DETAINEES (Lindholme)
50 Leeds Road Selby YO8 4HX
Tel: 01757 706040 and 01302 782928
Email: shplatt@freeuk.com
Alternative email: cftsplatt@yahoo.co.uk

DOVER DETAINEE VISITING GROUP (IRC Dover)
Poulton Close, Dover, CT17 0HL
Tel: 01304 242755
Fax: 01304 242755
Website: www.ddvg.org.uk
Email: ddvg@btinternet.com
COORDINATOR: Vebi Kosumi

GDWG - GATWICK DETAINEES WELFARE GROUP (Tinsley House)
225 Three Bridges Road, Crawley W Sussex RH10 1LG
Tel: 01293 434350
Fax: 01293 434351
Website: www.gdwg.org.uk
Email: info@gdwg.org.uk
FREEPHONE for detainees on!y: 0800 389 4367 COORDINATOR Nick Eadie

HASLAR VISITORS GROUP (Portsmouth)
All Saints, Commercial Road, Portsmouth PO1 4BT
Tel: 023 9283 9222
Fax: 023 9283 9222
Website: www.haslarvisitors.org.uk
Email: coordinator@haslarvisitors.org.uk
COORDINATOR: Michael Woolley. Haslar Visitors Group also runs the ALL SAINTS ASYLUM DROP-IN Mondays and Thursdays 10am-1pm. AGENCIES ATTENDING: Refugee Action (NASS); Refugee Legal Centre; Portsmouth Counselling Service; Time Bank; Red Cross; Asylum Seekers Activities Project; Mothers and Toddlers Group; Music is Fun.

JRS - JESUIT REFUGEE SERVICE
6 Melior Street, London SE1 3QP
Tel: 020 7357 0974
Fax: 020 7378 1985
Website: www.jrsuk.net
Email: uk@jrs.net
COORDINATORS: Anne Elizabeth de Vuyst and Margaret Baxter JRS visits Colnbrook and Harmondsworth IRCs. They also have a drop-in service twice a week (call for more information). Office entrance actually through the yard at the back from the street called Snowsfields

JUSTICE AND PEACE GROUP (Norwich)
3 Cardiff Road Norwich NR2 3HR
Tel: 01603 611035

LDSG - LONDON DETAINEE SUPPORT GROUP (Harmondsworth and Colnbrook)
3R Leroy House, 436 Essex Road, London N1 3QP
Tel: 020 7226 3114
Fax: 020 7226 3016
Website: www.ldsg.org.uk
Email: jerome@ldsg.org.uk
FREEPHONE for Harmondsworth detainees ONLY: 0800 587 2096 COORDINATOR Jerome Phelps

LEWES PRISON VISITING GROUP
32 Montacute Road, Lewes BN7 1EN
Tel: 01273 473419
Email: helenlewes@onetel.co.uk

LIVERPOOL PRISON VISITORS GROUP (Altcourse and Liverpool)
116 Upper Warwick Street, Liverpool, L8 8HE
Tel: 0151 709 7284
Email: susanfitch@tiscali.co.uk
COORDINATOR: Susan Fitch

MIDST - MANCHESTER IMMIGRATION DETAINEE SUPPORT TEAM
Christopher Lukey, 25 Crouchley Lane, Lymm WA13 0AS
Tel: 01925 758418
Email: chrisandjudithlukey@tiscali.co.uk

OAKINGTON FRIENDS VISITING GROUP
7 Mill Road, Oakington CB4 5AQ
Tel: 01223 843544
Email: jillian@quodlibet.demon.co.uk

PRAXIS - VAMOS JUNTOS (Latin Americans)
Pott Street, London E2 OEF
Tel: 020 7729 7985
Fax: 020 7729 0134
Website: www.praxis.org.uk
Email: admin@praxis.org.uk
BEFRIENDING service for Spanish speaking inmates detained in British prisons and detention centres. NEWSLETTER: quarterly newsletter sent to inmates together with some music tapes and Latin American newspapers produced in London. DIRECTOR: R Vaughan Jones

RAG - REFUGEE ACTION GROUP (Hyde Bank and Crumlin Road)
c/o MCRC 9 Lower Crescent; Belfast BT7 1NR
Tel: 028 9024 4639
Fax: 028 9032 9581
Website: www.mcrc-ni.org/RAG/RAG%20home.htm
Email: refugee@mcrc-ni.org

SCOTTISH DETAINEE VISITORS (Dungavel)
c/o SRC, 5 Cadogan Square (170 Blythswood Court), Glasgow G2 7PH
Tel: 0141 248 9799
Fax: 0141 243 2499
Website: www.sdv.org.uk/
Email: info@sdv.org.uk

SOUTHAMPTON AND WINCHESTER VISITORS GROUP
Registered address: 92 UPPER SHAFTESBURY AVENUE SOUTHAMPTON SO17 3RT
Tel: 05601 791621
Website: www.swvg-refugees.org.uk
Email: admin@swvg-refugees.org.uk
Administrator: Mrs Chris Bagnall. Used to visit in Winchester but now mainly a support group in Winchester and Southampton. Registered charity

TERRENCE HIGGINS TRUST, PROJECT VOLUNTEERS (Campsfield House Oxford)
Terence Higgins Trust Oxfordshire, 43 Pembroke Street, Oxford OX1 1 BP
Tel: 01865 243389
Fax: 01865 792210
Website: www.tht.org.uk
Email: info.oxfordshire@atht.org.uk
Terence Higgins Trust runs a project for gay men in Campsfield

WANDSWORTH DETAINEE VISITING GROUP (Wandsworth Prison)
3 Upper Tooting Park, London SW17 7SN
Tel: 020 8672 2887

YARL'S WOOD BEFRIENDERS
Rosebank, 57, High St, Riseley, Beds MK44 10DT
Tel: 07789 520640

ZIMBABWE ASSOCIATION
Development House 56-64 Leonard Street London EC2A 4LT
Tel: 020 7549 0355
Fax: 020 7549 0356
Website: www.zimbabweassociation.co.uk
Email: zimbabweassociation@yahoo.co.uk
Visit Zimbabwean detainees in the UK